Collen came out to the house wrote down the measurements, discussed all the details and described the process of how they HAND dig the entire job. I scheduled the work, the crew and Collen came promptly on the day. They were all friendly courteous, and knowledgeable about the entire process. Cory followed up the next day with a visit to ensure the project was flowing well. Collen returned on the third day to make sure All the work was done to beyond his and my expectations. I am thoroughly happy with BFR and I would recommend them to anyone needing their basement protected properly. Money very well spent with a great warranty. I can see why Mike Holmes trusts the Bowen Brothers. They truly do follow Mike’s motto: “Make it Right” and “Do it right the First time”.
Collen and his team were true professionals and easy to work with. The quality of their work is exceptional (I’ve seen the shoddy work done by others in my neighbourhood who still have water issues). The crew of Marley, Nigel, and Emerson came early, worked long and hard and made sure everything was done well. BFR are one of the few contractors who do what they say, do it well, and aren’t a pain to deal to with (i.e. I didn’t have to chase them around, they weren’t late, they didn’t try to cut corners). Thanks BFR!
Bought a house from bank in as is condition. After a heavy rain, found 4″ of water. Called in RCC, BFR and some other guy. RCC was the cheapest but offered what seemed to be a minimal solution. The 2nd guy suggested a slightly more encompasing solution for double $$. BFR came in and recommended complete new weeping tiles and an internal waterproof system. This was most expensive but made most sense, The flooding stopped but I was still getting moist spots, BFR came back 3 more times to break up foundation and installed sump pump at their own cost. Excellent workmanship and they stand behind their work. First time ever I didn’t have to chase contractors.
About a year and a half ago we had BFR in to repair water seepage into our basement. There were 2 spots that had water flow after heavy rain but generally the basement was damp up until one storm that brought in several inches of water to about half the basement. All the people that we dealt with from BFR were professional in all regards – they did what they said they would on time and on budget. They cleaned up after themselves both inside and out which was really appreciated given how dirty/ messy a job it was. I am VERY pleased with their work as the basement is still wonderfully dry!
I recently bought an old house, and found out there was a leak in the corner of the basement. Nothing pouring in, but a fairly regular seeping through the thin concrete floor. I called around, and got a few quotes from various specialists. One was from BFR. The gentleman they sent out gave me a proper quote (a bit higher than some, but absolutely professional) complete with a detailed description and a helpful diagram. But before he left, the BFR rep noted that I hadn’t yet plugged up the hole from a disconnected downspout. He recommended I do that before we went ahead with the $1000 repair. I did, it worked, and the repair became unnecessary. That kind of honesty deserves to be rewarded! I’ll definitely call them again should another problem arise!
I had a leak in my basement and BFR came to dig and seal from the outside. The did a nice job on the part they dug, but ultimately it didn’t solve the problem. I had them come back and they suggested that, since I have a cinder block foundation the water could be coming in anywhere and therefore I needed an internal drainage system. This was frustrating because I’d already spent over $2000 to “fix” the problem from the outside. They quoted $1800 and we went ahead with the work. After seeing what was involved in installing the internal system the $1800 seemed reasonable and it has ultimately solved the problem. An expensive project, but the BFR guys did a nice job.
Great contractor very helpful and answered all my questions. Didn’t charge any more than quote. Did over and above what was expected. I would highly recommend this contractor to anybody!!! Thanks a lot!
We hired BFR to do some major repairs on our foundation. Collen showed up to assess the problems and to provide us with our options. While the work would not be cheap, we knew that BFR was the company we wanted to work with. Collen made himself available throughout the entire project to answer our many, many questions. Not only was our job completed ahead of schedule, it was also completed under budget. What makes BFR a phenomenal company to deal with is their crews have tremendous pride in the quality of work that they deliver. Marley in particular was someone that took extra time to ensure that everything he was doing was done with the highest of quality, and that we were happy with the end result. If you have any concerns about your homes foundation you have to give BFR a call. They may not be the cheapest contractor out there, but you get what you pay for. If you want peace of mind, a high level of quality, and great people to work with, you should contact BFR.
In the spring of 2010, BFR installed a new weeping tile system to correct water leaks. This work was completed within a week. In March of 2011, water leaks occurred again and Bowen responded quickly to our call. They came up with a solution that involved internal weeping tile and installation of a sump pump in the affected area. All of this work was performed under warranty. The work was completed in one day. This is a company that sticks by its warranty. Collen was excellent to deal with as was Cory and all his crew.
We recently purchased an older home (built in the late 20s). Shortly after taking possession we realized we had a wet basement issue that needed professional attention. We turned to Mike Holmes’ website for some recommendations and we called a couple of foundation experts for quotes. Collen from BFR came out to the house to assess the work and to draw up a quote. While the price was fairly consistent with those of the others we called, what sold us on BFR was Collen’s straight talk and honesty. I understood exactly what he was recommending and why, and he didn’t push his most expensive solution. His quote was sent over the next day and we quickly settled on a price. My family was scheduled to move in within the week. Collen was able to schedule us in to get the job done quickly. His crew arrived early on the start day, and worked through the week to finish it off. On the last day of a 4-day job, his crew stayed until close to 8 PM and everyone was polite and seemingly very proud of their work. We had a few follow-up calls to tidy up some areas od the job, and Collen and his crew were more than happy to come back to finish everything up to our liking. I would highly recommend BFR to anyone in need of wet basement repair professionals. Thanks guys, We’re now comfortable with our little ones playing downstairs.
~ Mike Ouellet